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Privacy Policy

Last Updated: 8/30/2025

Your privacy is important to us. It is IAMS Innovation's policy to respect your privacy regarding any information we may collect from you across our website.

1. Information We Collect

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

  • Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
  • Payment Information: We do not store your credit card details. All payments are processed securely by our payment processor, Stripe, who has their own privacy policy.
  • Order Information: Details of products you purchase, including order history.
  • Usage Data: We may collect information on how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. Legal Basis for Processing

We process your personal information on the following legal bases:

  • Your consent: For creating an account and for marketing communications.
  • Performance of a contract: To fulfill your orders, process payments, and provide customer service.
  • Legitimate interests: For improving our website and services, and for fraud prevention.
  • Compliance with law: When required by legal obligations.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Process your transactions and manage your orders.
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you emails
  • Find and prevent fraud

4. Data Sharing and Disclosure

We do not share any personally identifying information publicly or with third-parties, except when required to by law or to fulfill our services. Specifically:

  • Payment Processing: We share information with Stripe to process your payments.
  • Shipping: We may share your shipping address with delivery partners to deliver your order.

5. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

6. Data Retention

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

7. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

  • The right to access, update or delete the information we have on you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please contact us to exercise these rights. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

8. Cookies

We use cookies to help improve your experience of our website. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. We will ask for your consent before storing non-essential cookies on your device.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us using the AI Assistant on our website.